Receiving Updates

Q: How will I be receiving updates on this event?
A: The participants are requested to be proactive in regularly checking the news section and FAQ’s here for updates on the event, as we wish to limit emails as much as possible after the initial invitation email. 

Travel advice and logistics

Q: I have questions on travel and other requirements
A: Please find on the Travel section and Health section of the website

Seating

Q: I would like to move to a chair if I feel like I can no longer sit on the floor, is that possible?
A: Unfortunately not, please select either chair or floor, it is not possible to select both due to seating limitations. 

Q: Will it be free seating or randomised seating?
A: You will be informed closer to the time, please check for updates here and in the news section.

Tickets

Q: I cannot come for the entire time, is it possible to just buy daily tickets?
A: No, there is only a ticket available for the full event. The event will be most meaningful for participants to attend in its entirety.

Sponsorship & donations

Q: I would like to help sponsor or donate toward aspects of the event, how can I do this?
A: Please go the the donation section of the website

Q: I would like to seek financial help attending the event, how can I apply?
A: Please go to the Financial Assistance section of the website to review your options for application.  

Children

Q: Can I bring my children into the venue?
A: Yes, however ensure that you register your child or children and ensure that you will remove the child from the venue immediately if they become disruptive.

Q: Are there other places I can be with my child if I need to leave the venue?
A: Yes you are welcome to make use of the swimming pool next door, surrounding shopping centre and you can make use of the dining marquee that will have a speaker broadcasting the reading transmission.

Practice

Q: What is a reading transmission?|
A: A reading transmission or lüng in Tibetan is when a teacher reads the entirety of a text to the student/s. This will occur in the Tibetan language. By receiving a reading transmission from a qualified lineage holder we make a link all the way back to the origin or founder of the teaching, creating the all-important cause and condition for the result of enlightenment. Thus hearing the sound of the words from the lips of the transmission bestower in real time confers the lineage blessings that make the reading of translations of texts such as Longchenpa’s Seven Treasuries fruitful. Any commentary or teachings which accompany the lüng will be in English with Mandarin translation. 

Q: Will there be practice texts for the event?
A: Yes, please review this section of the website to check for the practice text required, there will be a minimum of opening and dedication prayers. 

Q: Are Longchenpa’s Seven Treasuries available in English translation?
A: Five of the Seven Treasuries have been translated in their entirety. (See https://en.wikipedia.org/wiki/Seven_Treasuries)

Mobility assistance

Q: I have mobility issues and need to be beside an aisle and may need assistance, is this possible?
A: Yes please let us know details of your issues and requirements when you register.

Health information

Q: What health services are available?
A: Please review this section of our website for local services 

Q: I have a serious health issue, will there be any doctors or nurses I can refer to or confidentially inform of my condition in case of need?
A: Yes, we would encourage you to refer to our volunteer health team. 

Q: I have complex mental health issues, is there someone/ services I can refer to for support in case of need?
A: Yes, we have a volunteer health team you can confidentially contact in case of need. There is also the local helpline and services are also available as outlined in the health section. 

Interpretation services

Q: Will there be interpretation available? 
A: We intend to include Mandarin interpretation to any teachings that Rinpoche may give. It will be confirmed later if this will be consecutive or simultaneous and if you will be required to bring an FM radio. 

Cancellation policy

Q: What if I get covid before the event and I can’t attend, can I get my ticket refunded?
A: As it is not possible to secure event insurance in the event of covid or any communicable disease), participants are strongly encouraged to get out their own travel insurance that will provide cover for ticket, flights and accommodation in this case.

Tickets are non-refundable after the 5th October, 2023.

Cultural Information

Q: Is there any information on NZ culture?
A: Yes, please do check our section of the website introducing you to New Zealand culture. 

Volunteering

Q: I’d like to volunteer for the event, who should I contact?
A: Thank you, yes we would love your help, please write to [email protected] and an email requesting volunteers in different areas will also be sent to all the invitees. 

Joining the SI-NZ Mailing list

Q: I’d love to be kept informed about local news and practice from SINZ, how do I do that?
A: Please sign up to our mailing list here. 

Lost and found

Q: Is there somewhere that lost items will be gathered?
A: Please wait for more information to be provided on how we will manage lost and found items.